Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about children). The primary objective of this paper is to present the architecture and prototype implementation of a Multi Agent System (MAS) designed for ethical monitoring and evaluation of a dialogue system. A prototype application, for monitoring and evaluation of chatting agents' (human/artificial) ethical behavior in an online customer service chat point w.r.t their institution/company's codes of ethics and conduct, is developed and presented. Future work and open issues with this research are discussed.
|Titolo:||A logic-based multi-agent system for ethical monitoring and evaluation of dialogues|
COSTANTINI, STEFANIA (Corresponding)
|Data di pubblicazione:||2021|
|Appare nelle tipologie:||4.1 Contributo in Atti di convegno|