The socio-technical approach to system design puts under a magnifying lens human, social, and organizational factors of a system underlining that it cannot be technology alone to guide design processes. Though the approach has the potential of influencing IT design, nowadays IT engineers’ and computer scientists’ views have greater impacts on the shape of IT products than those of ST researchers, also due to the current pace of technology innovation, which makes not mature IT products more and more diffuse. To mitigate the risk of technology-driven products, it is proper to ensure that such views embed human, social, and organizational factors as a second nature, starting from technology-oriented University curricula. This paper reports on a teaching experience in an “Interactive Systems Design” course within an Engineering program, by discussing the project-based learning path proposed to students and in particular addressing ingredients that allow to overcome skepticism and mistrust that students of technological programs usually have towards less technical issues..

Designing with socio-technical aspects in mind starts with University courses: An experience within an HCI course

Laura Tarantino
2020

Abstract

The socio-technical approach to system design puts under a magnifying lens human, social, and organizational factors of a system underlining that it cannot be technology alone to guide design processes. Though the approach has the potential of influencing IT design, nowadays IT engineers’ and computer scientists’ views have greater impacts on the shape of IT products than those of ST researchers, also due to the current pace of technology innovation, which makes not mature IT products more and more diffuse. To mitigate the risk of technology-driven products, it is proper to ensure that such views embed human, social, and organizational factors as a second nature, starting from technology-oriented University curricula. This paper reports on a teaching experience in an “Interactive Systems Design” course within an Engineering program, by discussing the project-based learning path proposed to students and in particular addressing ingredients that allow to overcome skepticism and mistrust that students of technological programs usually have towards less technical issues..
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Utilizza questo identificativo per citare o creare un link a questo documento: http://hdl.handle.net/11697/157601
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